Thank Your Customers or Clients by Giving Them The Gift of Productivity.

Learn how to use the “Manager’s Toolkit” as a great thank you gift for your special clients and customers.

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Looking for a great way to both say thank you and make a great impression on your special clients and customers?  Give them a gift that they can use to become more effective in their own jobs.

One easy way to do this, is to give them a special book on a topic they’ve expressed interest in during your various conversations.  As part of developing the close relationship that has led to you doing business together, you’ve most likely shared some of the challenges they confront in their jobs.  Consequently, if you run across something that would be helpful in meeting these challenges, it’s great to be able to share it with them.  If your customer is in Management, for example, they probably face many of the same challenges that Managers face in just about any business, so anything that you can provide to help them meet these challenges would probably be seen as very helpful, and a sign that you understand and appreciate their needs. Consequently, if you’ve found a book that you found very helpful, it would be great to give them a copy of it as well.

While this may not seem to be a big deal, it can provide tremendous benefits.  As part of our consulting activities over the years, we received some tremendous books from our clients that not only broadened our horizons about new topics such as marketing, sales and human resources, but also became important resources used in future major projects.

Realizing this, one of the uses we envisioned for our “Manager’s Toolkit” series, was a set of resources that could help people meet the basic challenges that almost everybody faces as part of their day-to-day business activity.  Available from Amazon, they can be easily shared between colleagues, and make great ways to say thanks, and perhaps promote future great discussions on how they helped.

Giving them as gift is extremely easy.  All you have to do is go to Amazon, find the  book you want in the Kindle Store and send it as a gift.  You’ll just need the person’s e-mail.  You can even specify a delivery date and enclose a personal note.

 

ABOUT THE “MANAGER’S TOOLKIT”

In today’s challenging economy, organizations need to find ways to substantially boost their Managers’ and Supervisors’ productivity.  Fortunately, there is an amazingly simple way of doing so with the “Manager’s Toolkit”electronic handbooks  developed by KAW Consulting.  Available globally for Kindle via Amazon these handbooks help Managers and Supervisors deal with their most challenging tasks.  Developed for today’s mobile environment, Managers and Supervisors can store them either on their Kindle or Kindle app on their iPad, iPhone, Android, Windows Phone, or other appropriate tablet or computer, and have them readily accessible whenever they confront one of these challenges.

The 5 common challenges facing Managers and Supervisors  

Regardless of their function (accounting, operations, sales, production, etc.) Managers and Supervisors face 5 common day-to-day challenges that greatly impact their productivity. These are:

  • Designing and running meetings
  • Delegating work
  • Leading or participating on project teams
  • Coaching employees
  • Managing their own time

Talk with  any Manager or Supervisor and you’re probably going to hear either how they’ve either mastered the skills to deal successfully with these challenges, or the headaches they’re experiencing because of them.

The problem to date, is that each Manager or Supervisor usually has to develop their own solution.  If they’ve been to training, they may have the handouts to refer to (if they can find them).  Or, they may have developed their own reference library of  books dealing with these issues.

So, each time they face a challenge, they have to dig through what they’ve got stashed, which is both time-consuming and cumbersome.  And what do they do if they’re in one place and the books/materials in another?

Worse yet, everyone’s got their own solution and it’s not easily sharable.

What’s needed is an effective set of tools that all of your Managers and Supervisors can easily reference  each time they need help dealing with one of the 5 challenges.  Sometimes they need step-by-step guidance on how to deal with it.  Other times they just need a quick refresher to make sure they don’t leave anything out.

What’s the Solution?

To help Managers and Supervisors have the needed tools and guidance in one convenient place,  KAW Consulting developed the “Manager’s Toolkit“,  a set of electronic handbooks  that guide Managers and Supervisors step-by-step on how to develop and use the skills needed to deal with the 5 key challenge areas.  These are:

  • “Meetings That Work””
  • “Delegating For Results”
  • “Project Management for Managers and Supervisors”
  • “Coaching Skills for Managers and Supervisors”
  • “Time Management for Managers and Supervisors”

Unlike most books on the 5 key skill areas, that are too complicated and hard to understand, the “Manager’s Toolkit”  electronic handbooks are exactly the opposite. They’re written in easy to understand language that walk the Manager or Supervisor step by step through the processes needed to apply each of the 5 key skills.   Many even include sample forms and checklists.

Like any great handbook, the electronic handbooks in the “Manager’s Toolkit” are something meant to be used over and over again.  And unlike paper handbooks, that get lost easily, because they’re stored on the Manager’s or Supervisors mobile device or computer, they’re accessible each time a Manager/Supervisor needs to design a meeting, delegate a task, manage a project, coach an employee or plan how best to manage their own time. Just call up a handbook and it’s ready to use.  To save time, and allow the book to function as an e-tool, they can use bookmarks or the hyperlinked Table of Contents to jump right to the page or section they need without having to spend time scrolling through unneeded pages.

HOW DO I FIND OUT MORE INFORMATION?

Links providing information about each of the handbooks including direct links to appropriate global Amazon sites are shown below:

“Meetings That Work” Click Here.

“Delegating For Results” Click Here.

“Coaching Skills for Managers and Supervisors” Click Here.

“Project Management for Managers and Supervisors”Click Here.

“Time Management for Managers and Supervisors” Click Here.

 

 

The Mobile Manager: Boost All Your Managers’ Productivity by Putting the “Manager’s Toolkit” on Their Mobile Device or Computer.

Mobility is the Future: Learn how Managers’ and Supervisors’ can get a great Boost in thier productivity by using the “Manager’s Toolkit” on their mobile devices and computers. using a very low cost method to put the “Manager’s Toolkit” on their workstations, laptops and tablets.

 

In today’s challenging economy, organizations need to find ways to substantially boost their Managers’ and Supervisors’ productivity.  Fortunately, there is an amazingly simple way of doing so with the “Manager’s Toolkit”electronic handbooks  developed by KAW Consulting.  Available globally for Kindle via Amazon these handbooks help Managers and Supervisors deal with their most challenging tasks.  Developed for today’s mobile environment, Managers and Supervisors can store them either on their Kindle or Kindle app on their iPad, iPhone, Android, Windows Phone, or other appropriate tablet or computer, and have them readily accessible whenever they confront one of these challenges.

The 5 common challenges facing Managers and Supervisors  

Regardless of their function (accounting, operations, sales, production, etc.) Managers and Supervisors face 5 common day-to-day challenges that greatly impact their productivity. These are:

  • Designing and running meetings
  • Delegating work
  • Leading or participating on project teams
  • Coaching employees
  • Managing their own time

Talk with  any Manager or Supervisor and you’re probably going to hear either how they’ve either mastered the skills to deal successfully with these challenges, or the headaches they’re experiencing because of them.

The problem to date, is that each Manager or Supervisor usually has to develop their own solution.  If they’ve been to training, they may have the handouts to refer to (if they can find them).  Or, they may have developed their own reference library of  books dealing with these issues.

So, each time they face a challenge, they have to dig through what they’ve got stashed, which is both time-consuming and cumbersome.  And what do they do if they’re in one place and the books/materials in another?

Worse yet, everyone’s got their own solution and it’s not easily sharable.

What’s needed is an effective set of tools that all of your Managers and Supervisors can easily reference  each time they need help dealing with one of the 5 challenges.  Sometimes they need step-by-step guidance on how to deal with it.  Other times they just need a quick refresher to make sure they don’t leave anything out.

What’s the Solution?

To help Managers and Supervisors have the needed tools and guidance in one convenient place,  KAW Consulting developed the “Manager’s Toolkit“,  a set of electronic handbooks  that guide Managers and Supervisors step-by-step on how to develop and use the skills needed to deal with the 5 key challenge areas.  These are:

  • “Meetings That Work””
  • “Delegating For Results”
  • “Project Management for Managers and Supervisors”
  • “Coaching Skills for Managers and Supervisors”
  • “Time Management for Managers and Supervisors”

Unlike most books on the 5 key skill areas, that are too complicated and hard to understand, the “Manager’s Toolkit”  electronic handbooks are exactly the opposite. They’re written in easy to understand language that walk the Manager or Supervisor step by step through the processes needed to apply each of the 5 key skills.   Many even include sample forms and checklists.

Like any great handbook, the electronic handbooks in the “Manager’s Toolkit” are something meant to be used over and over again.  And unlike paper handbooks, that get lost easily, because they’re stored on the Manager’s or Supervisors mobile device or computer, they’re accessible each time a Manager/Supervisor needs to design a meeting, delegate a task, manage a project, coach an employee or plan how best to manage their own time. Just call up a handbook and it’s ready to use.  To save time, and allow the book to function as an e-tool, they can use bookmarks or the hyperlinked Table of Contents to jump right to the page or section they need without having to spend time scrolling through unneeded pages.

How Do I Get These Tools Out to the Organization?

Making the electronic handbooks available to your Managers and Supervisors is extremely easy.  Just let your Managers and Supervisors know of their availability on Kindle, and have them purchase the books they need directly from there. Links providing information about each of the handbooks including direct links to apprporiate global Amazon sites are shown below:

“Meetings That Work” Click Here.

“Delegating For Results” Click Here.

“Coaching Skills for Managers and Supervisors” Click Here.

“Project Management for Managers and Supervisors”Click Here.

“Time Management for Managers and Supervisors” Click Here.

 

 

 

 

 

“TIME MANAGEMENT FOR MANAGERS AND SUPERVISORS” NOW AVAILABLE FOR KINDLE IN INDIA

Add “TIME MANAGEMENT FOR MANAGERS AND SUPERVISORS” TO YOUR MOBILE MANAGER’S TOOLKIT. How to order Kindle version of “TIME MANAGEMENT FOR MANAGERS AND SUPERVISORS” and have it available whenever and wherever you need it.

To meet the demands of our Indian users, “TIME MANAGEMENT FOR MANAGERS AND SUPERVISORS is now available for Kindle.

Because it’s on Kindle, you can store it either on your Kindle or Kindle app on your iPad, iPhone, Android, Windows Phone or other appropriate tablet and have it readily accessible whenever you need to determine how best to manage your time.

This post shows you how to order via Amazon so you can start learning and putting these skills to work right away.

About “Time Management for Managers and Supervisors”
One of the biggest challenges Supervisors and Managers face is managing their time.  Because of the very nature of their job, Supervisors and Managers are often bombarded with competing demands on their time from staff, internal/external customers and management.  Unmanaged, these demands can prove to be overwhelming. Yet, the ability to identify and focus their attention on the most important tasks is often the difference between a successful or unsuccessful Manager or Supervisor.  Consequently, as a Supervisor or Manager, the ability to successfully manage your time is one of the most important skill sets you need to develop.

Because being able to manage your time is such an important skill, KAW Consulting developed “TIME MANAGEMENT FOR MANAGERS AND SUPERVISORS”, an electronic handbook that will help you learn these vital skills.

You’ll learn how to:

  • Analyze your job and identify what you should focus your time on to achieve what’s expected and your own personal goals.

  • Develop an ideal picture of how to allocate your time between your various activities.

  • Analyze how you are currently spending your time and identify the gaps from your ideal picture.

  • Develop weekly and daily schedules so you focus your time on the activities needed to achieve your goals.

  • Deal with time management challenges such as unexpected interruptions, non critical phone calls, high volumes of e-mail, and unproductive meetings.

Unlike most books on time management that actually waste your time because they are too wordy or hard to understand,  “TIME MANAGEMENT FOR MANAGERS AND SUPERVISORS” is exactly the opposite. It’s written in easy to understand language that walks you step by step through the process of managing your time more effectively. We’ve even included sample forms you can use to identify how you want to spend your time, track how you’re currently spending it versus how you’d like to, and develop the weekly and daily plans to get what you want done.

How To Order Kindle Version
To meet the demands of Indian Users they can  now purchase the Kindle Version of “TIME MANAGEMENT FOR MANAGERS AND SUPERVISORS from Amazon. For information on the Kindle version either click the applicable link below, or visit your applicable Amazon website and input “TIME MANAGEMENT FOR MANAGERS AND SUPERVISORS” in the search criteria.

Amazon.in click here.

Not a Indian user but want to order?  If you live outside India and want to order, you can order from your  applicable Amazon website.  For details on how to do so, click here.

 

Keys to Delegating Work so it Gets Done – Part 1

Successful delegation is one of the most critical skill sets a Supervisor or Manager needs to develop. Being able to delegate successfully helps you tap into the potential of your staff. Learn why more managers don’t delegate and tips on how to overcome obstacles.

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Successful delegation is one of the most critical skill sets a Supervisor or Manager needs to develop. Being able to delegate successfully helps you tap into the potential of your staff.  It helps you accomplish much more than you could working alone, and allows you to devote your time and efforts to your most critical tasks, or things you do best.  Put simply, being able to delegate successfully is one of the keys to a successful career in Supervision or Management.

 Yet, many Managers and Supervisors resist delegating.  Common reasons include:

  • Fear of loss of control.
  • Don’t feel that their staff has the ability to do the work.
  • Tried to delegate before but it didn’t work
  • Staff resists the idea of taking on more work

Too often, these obstacles become virtual all or nothing propositions, and Supervisors and Managers  either hardly delegate at all, or delegate at a very minimal level.

The good news, however, is that there are ways to deal with these barriers,  and start delegating.  For example you can:

  • Delegate at a level you’re comfortable with.
  • Delegate a small portion of a task initially, and use that as a way of building your delegating skills.
  • Use specific strategies for overcoming staff reluctance.

So How Do I Get Started?

To become a more effective delegator  you’ll  need to master some basic skills.  You need to learn how to:

  • Identify what tasks to delegate.
  • Identify the right people to delegate to.
  • Identify the level of delegation that you’re comfortable with
  • Determine what the person doing the task needs to be able to deliver the results
  • Hold effective delegation meetings with the person you’re delegating the task to.
  • Conduct the needed follow-up to stay on top of the person’s progress.

So How Do I Learn These Skills?

To start learning how to delegate effectively,  see KAWConsulting’s  “Delegating for Results”electronic handbook that takes you step by step through the delegation process.

Available in both Kindle and PDF

To meet the demands of our global users, “Delegating For Results is now available in both Kindle and PDF versions.  U.S. purchasers can purchase both.  International users eligible to purchase from Amazon can purchase the Kindle Version.  Both versions allow you to have it accessible each time you need to delegate a task.

KINDLE Version

For information on the Kindle version either click here, or visit your applicable Amazon website and input “Delegating For Results” in the search criteria.

PDF Version

For U.S. users, the PDF version allows you to store “Delegating For Results” on your computer so you have it accessible each time you need to delegate a task.  It includes hyperlinks so you can jump right to the page or section you need without having to spend time scrolling through unneeded pages.  You can purchase single copies or share with additional users by purchasing additional licenses.  This makes it easy for organizations to increase the productivity of their staffs.

You can buy single copies for the low price of $15.95.

 Sharing with additional users is also easy–just purchase additional licenses at $14.95 per user.

To view a sample and instructions on how to purchase online click here

Note:  The PDF Version is available to U.S. purchasers only.

Coaching Skills for Managers and Supervisors – Part 1: Successful vs. Failed Coaching Efforts

One of the most important tasks for Managers and Supervisors is coaching their employees. Learn the skills you need to be an effective coach.

Note: Click Here to see a Sample  Kindle Version.  U.S. users can order directly.  Global users should  either click here, or visit your applicable Amazon website and input “Coaching Skills for Managers and Supervisors” in the search criteria.

One of the most important tasks for Managers and Supervisors is coaching their employees.

Good Coaching:

  • Helps employees understand what they should be doing and how.

  • Provides employees with important information on whether they are performing up to expectation and if not, how far off the mark they are.

  • Helps employees develop and enhance new skills needed for future positions.

Yet as important as it is, for many Managers and Supervisors, it’s also one of the most dreaded.  Managers and Supervisors often worry that their employees will react negatively to a coaching discussion.  Without the proper ground work employees may feel caught off guard, and indeed react negatively to what they consider as unwarranted criticism.

Despite these reservations, the ability to effectively coach employees and help them attain the desired level of performance and/or development is often the difference between a successful or unsuccessful Manager or Supervisor.  Consequently, as a Supervisor or Manager, the ability to successfully coach your employees is one of the most important skill sets you need to develop.

Successful Coaching Efforts

Successful coaching involves a number of key ingredients.  Some of the most important are:

  • The Manager/Supervisor has credibility in the employee’s eyes that the Manager/Supervisor knows what they’re talking about.

  • The employee trusts the coach’s opinion.

  • The Manager/Supervisor sets an environment conducive to effective communication.

  • The Manager/Supervisor makes sure that the employee receives the needed training on how to perform as expected.

  • Performance expectations and measurement criteria are clear.

  • Feedback on the employee’s performance is accurate.

  • The Manager/Supervisor provides feedback on things done well as well as areas needing improvement.

  • The Manager/Supervisor actively involves the employee’s ideas on how to make needed improvements.

Coaching Efforts That Fail

When coaching fails, it’s also often for some key reasons.  Some of the common ones are:

  • The employee doesn’t trust the Manager/Supervisor.

  • The Manager/Supervisor hasn’t established credibility in the employee’s eyes that they know what they are talking about.

  • The Manager/Supervisor sets a threatening atmosphere for the discussion.

  • The Manager/Supervisor hasn’t trained the employee how to perform as expected.

  • The employee doesn’t feel they’ve been told the applicable performance expectations and how they’re going to be measured.

  • The employee doesn’t feel the Manager/Supervisor’s feedback is accurate and objective.

  • The Supervisor/Manager can’t provide specific examples of what the employee needs to improve.

  • The Manager/Supervisor only concentrates on what the employee needs to improve and doesn’t praise things done well.

So How Do I Learn These Skills?

To help you learn how to coach effectively, KAW Consulting developed  “Coaching Skills for Managers and Supervisors” an electronic handbook that walks you step by step through the process of how to coach your employees effectively.

Written in clear, easy to understand language, you’ll learn how to:

  • Establish the groundwork to have an effective coaching relationship with your employees.

  • Determine expected performance levels for your employees’ major tasks and responsibilities.

  • Provide your employees with the needed training.

  • Analyze your employees’ current level of performance against expected levels, and identify areas needing improvement.

  • Hold an effective coaching discussion to provide employees with feedback on how they are doing, and develop plans for making needed improvements.

We’ve even included sample forms you can use to identify how you want to define expected levels of performance, develop training plans, analyze how well your employees are performing, and plan an effective coaching discussion.

Available in both Kindle and PDF

To meet the demands of our global users, “Coaching Skills for Managers and Supervisors” is now available in both Kindle and PDF versions.  U.S. purchasers can purchase both. International users eligible to purchase from Amazon can purchase the Kindle Version.  Both versions allow you to have it accessible each time you need to coach an employee.

KINDLE Version

Click Here to see a Sample  Kindle Version.  U.S. users can order directly.  Global users should  either click here, or visit your applicable Amazon website and input “Coaching Skills for Managers and Supervisors” in the search criteria.

PDF Version

For U.S. users, the PDF version allows you to store “Coaching Skills for Managers and Supervisors” on your computer so you have it accessible each time you need to coach an employee. It includes hyperlinks so you can jump right to the page or section you need without having to spend time scrolling through unneeded pages. If you want hard copy you can print what you need.

You can purchase single copies or share with additional users by purchasing additional licenses. This makes it easy for organizations to increase the productivity of their staffs.

You can buy single copies for the low price of $21.95.

Sharing with additional users is also easy–just purchase additional licenses at $19.95 per user.

To view a sample and instructions on how to purchase the PDF version online click here.

Note: PDF Version available to only U.S. customers at this time.