Thank Your Customers or Clients by Giving Them The Gift of Productivity.

Learn how to use the “Manager’s Toolkit” as a great thank you gift for your special clients and customers.

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Looking for a great way to both say thank you and make a great impression on your special clients and customers?  Give them a gift that they can use to become more effective in their own jobs.

One easy way to do this, is to give them a special book on a topic they’ve expressed interest in during your various conversations.  As part of developing the close relationship that has led to you doing business together, you’ve most likely shared some of the challenges they confront in their jobs.  Consequently, if you run across something that would be helpful in meeting these challenges, it’s great to be able to share it with them.  If your customer is in Management, for example, they probably face many of the same challenges that Managers face in just about any business, so anything that you can provide to help them meet these challenges would probably be seen as very helpful, and a sign that you understand and appreciate their needs. Consequently, if you’ve found a book that you found very helpful, it would be great to give them a copy of it as well.

While this may not seem to be a big deal, it can provide tremendous benefits.  As part of our consulting activities over the years, we received some tremendous books from our clients that not only broadened our horizons about new topics such as marketing, sales and human resources, but also became important resources used in future major projects.

Realizing this, one of the uses we envisioned for our “Manager’s Toolkit” series, was a set of resources that could help people meet the basic challenges that almost everybody faces as part of their day-to-day business activity.  Available from Amazon, they can be easily shared between colleagues, and make great ways to say thanks, and perhaps promote future great discussions on how they helped.

Giving them as gift is extremely easy.  All you have to do is go to Amazon, find the  book you want in the Kindle Store and send it as a gift.  You’ll just need the person’s e-mail.  You can even specify a delivery date and enclose a personal note.

 

ABOUT THE “MANAGER’S TOOLKIT”

In today’s challenging economy, organizations need to find ways to substantially boost their Managers’ and Supervisors’ productivity.  Fortunately, there is an amazingly simple way of doing so with the “Manager’s Toolkit”electronic handbooks  developed by KAW Consulting.  Available globally for Kindle via Amazon these handbooks help Managers and Supervisors deal with their most challenging tasks.  Developed for today’s mobile environment, Managers and Supervisors can store them either on their Kindle or Kindle app on their iPad, iPhone, Android, Windows Phone, or other appropriate tablet or computer, and have them readily accessible whenever they confront one of these challenges.

The 5 common challenges facing Managers and Supervisors  

Regardless of their function (accounting, operations, sales, production, etc.) Managers and Supervisors face 5 common day-to-day challenges that greatly impact their productivity. These are:

  • Designing and running meetings
  • Delegating work
  • Leading or participating on project teams
  • Coaching employees
  • Managing their own time

Talk with  any Manager or Supervisor and you’re probably going to hear either how they’ve either mastered the skills to deal successfully with these challenges, or the headaches they’re experiencing because of them.

The problem to date, is that each Manager or Supervisor usually has to develop their own solution.  If they’ve been to training, they may have the handouts to refer to (if they can find them).  Or, they may have developed their own reference library of  books dealing with these issues.

So, each time they face a challenge, they have to dig through what they’ve got stashed, which is both time-consuming and cumbersome.  And what do they do if they’re in one place and the books/materials in another?

Worse yet, everyone’s got their own solution and it’s not easily sharable.

What’s needed is an effective set of tools that all of your Managers and Supervisors can easily reference  each time they need help dealing with one of the 5 challenges.  Sometimes they need step-by-step guidance on how to deal with it.  Other times they just need a quick refresher to make sure they don’t leave anything out.

What’s the Solution?

To help Managers and Supervisors have the needed tools and guidance in one convenient place,  KAW Consulting developed the “Manager’s Toolkit“,  a set of electronic handbooks  that guide Managers and Supervisors step-by-step on how to develop and use the skills needed to deal with the 5 key challenge areas.  These are:

  • “Meetings That Work””
  • “Delegating For Results”
  • “Project Management for Managers and Supervisors”
  • “Coaching Skills for Managers and Supervisors”
  • “Time Management for Managers and Supervisors”

Unlike most books on the 5 key skill areas, that are too complicated and hard to understand, the “Manager’s Toolkit”  electronic handbooks are exactly the opposite. They’re written in easy to understand language that walk the Manager or Supervisor step by step through the processes needed to apply each of the 5 key skills.   Many even include sample forms and checklists.

Like any great handbook, the electronic handbooks in the “Manager’s Toolkit” are something meant to be used over and over again.  And unlike paper handbooks, that get lost easily, because they’re stored on the Manager’s or Supervisors mobile device or computer, they’re accessible each time a Manager/Supervisor needs to design a meeting, delegate a task, manage a project, coach an employee or plan how best to manage their own time. Just call up a handbook and it’s ready to use.  To save time, and allow the book to function as an e-tool, they can use bookmarks or the hyperlinked Table of Contents to jump right to the page or section they need without having to spend time scrolling through unneeded pages.

HOW DO I FIND OUT MORE INFORMATION?

Links providing information about each of the handbooks including direct links to appropriate global Amazon sites are shown below:

“Meetings That Work” Click Here.

“Delegating For Results” Click Here.

“Coaching Skills for Managers and Supervisors” Click Here.

“Project Management for Managers and Supervisors”Click Here.

“Time Management for Managers and Supervisors” Click Here.

 

 

The Mobile Manager: Boost All Your Managers’ Productivity by Putting the “Manager’s Toolkit” on Their Mobile Device or Computer.

Mobility is the Future: Learn how Managers’ and Supervisors’ can get a great Boost in thier productivity by using the “Manager’s Toolkit” on their mobile devices and computers. using a very low cost method to put the “Manager’s Toolkit” on their workstations, laptops and tablets.

 

In today’s challenging economy, organizations need to find ways to substantially boost their Managers’ and Supervisors’ productivity.  Fortunately, there is an amazingly simple way of doing so with the “Manager’s Toolkit”electronic handbooks  developed by KAW Consulting.  Available globally for Kindle via Amazon these handbooks help Managers and Supervisors deal with their most challenging tasks.  Developed for today’s mobile environment, Managers and Supervisors can store them either on their Kindle or Kindle app on their iPad, iPhone, Android, Windows Phone, or other appropriate tablet or computer, and have them readily accessible whenever they confront one of these challenges.

The 5 common challenges facing Managers and Supervisors  

Regardless of their function (accounting, operations, sales, production, etc.) Managers and Supervisors face 5 common day-to-day challenges that greatly impact their productivity. These are:

  • Designing and running meetings
  • Delegating work
  • Leading or participating on project teams
  • Coaching employees
  • Managing their own time

Talk with  any Manager or Supervisor and you’re probably going to hear either how they’ve either mastered the skills to deal successfully with these challenges, or the headaches they’re experiencing because of them.

The problem to date, is that each Manager or Supervisor usually has to develop their own solution.  If they’ve been to training, they may have the handouts to refer to (if they can find them).  Or, they may have developed their own reference library of  books dealing with these issues.

So, each time they face a challenge, they have to dig through what they’ve got stashed, which is both time-consuming and cumbersome.  And what do they do if they’re in one place and the books/materials in another?

Worse yet, everyone’s got their own solution and it’s not easily sharable.

What’s needed is an effective set of tools that all of your Managers and Supervisors can easily reference  each time they need help dealing with one of the 5 challenges.  Sometimes they need step-by-step guidance on how to deal with it.  Other times they just need a quick refresher to make sure they don’t leave anything out.

What’s the Solution?

To help Managers and Supervisors have the needed tools and guidance in one convenient place,  KAW Consulting developed the “Manager’s Toolkit“,  a set of electronic handbooks  that guide Managers and Supervisors step-by-step on how to develop and use the skills needed to deal with the 5 key challenge areas.  These are:

  • “Meetings That Work””
  • “Delegating For Results”
  • “Project Management for Managers and Supervisors”
  • “Coaching Skills for Managers and Supervisors”
  • “Time Management for Managers and Supervisors”

Unlike most books on the 5 key skill areas, that are too complicated and hard to understand, the “Manager’s Toolkit”  electronic handbooks are exactly the opposite. They’re written in easy to understand language that walk the Manager or Supervisor step by step through the processes needed to apply each of the 5 key skills.   Many even include sample forms and checklists.

Like any great handbook, the electronic handbooks in the “Manager’s Toolkit” are something meant to be used over and over again.  And unlike paper handbooks, that get lost easily, because they’re stored on the Manager’s or Supervisors mobile device or computer, they’re accessible each time a Manager/Supervisor needs to design a meeting, delegate a task, manage a project, coach an employee or plan how best to manage their own time. Just call up a handbook and it’s ready to use.  To save time, and allow the book to function as an e-tool, they can use bookmarks or the hyperlinked Table of Contents to jump right to the page or section they need without having to spend time scrolling through unneeded pages.

How Do I Get These Tools Out to the Organization?

Making the electronic handbooks available to your Managers and Supervisors is extremely easy.  Just let your Managers and Supervisors know of their availability on Kindle, and have them purchase the books they need directly from there. Links providing information about each of the handbooks including direct links to apprporiate global Amazon sites are shown below:

“Meetings That Work” Click Here.

“Delegating For Results” Click Here.

“Coaching Skills for Managers and Supervisors” Click Here.

“Project Management for Managers and Supervisors”Click Here.

“Time Management for Managers and Supervisors” Click Here.

 

 

 

 

 

How to Use Your Mobile Device as a Vital Management Tool

Learn how to use your Kindle or the Kindle App on your iPad, iPhone, or other applicable tablet as a vital management tool on a day-to-day basis.

As a Manager or Supervisor in today’s rapidly changing business environment, you face a host of overwhelming challenges, such as managing larger staffs, managing change, leading projects and facing increased demands on your time from both above and below. To survive and thrive in this type of climate, it’s vital you master the vital day-to-day skills that have proven timeless in their importance.  Among the most important are:

  • Designing and Running Better Meetings
  • Holding Effective Team Discussions
  • Delegating Work Successfully
  • Managing Projects and Participating on Project Teams
  • Time Management
  • Coaching Employees
  • Using Basic Leadership Skills

How to Use Your Kindle, iPad, iPhone or Tablet to help meet these challenges.

To help Managers and Supervisors learn and use these vital skills, KAW Consulting developed the “Manager’s Toolkit” set of electronic handbooks for Kindle  that guide Managers and Supervisors step by step through each of the processes used in these basic skill areas. They both teach you the basics, and then serve as an important day-to-day reference.

Because they’re  on Kindle, you can store them either on your Kindle or Kindle app on your iPad, iPhone, Android or other appropriate tablet and have them readily accessible every time you need them. This makes them incredibly powerful tools you can refer to whenever you need to design a meeting, delegate a task, coach an employee, manage a project, or decide how best to manage your time.

Unlike most books on key skill areas, that are too complicated and hard to understand, the “Manager’s Toolkit” handbooks are exactly the opposite. They’re written in easy to understand language that walks you step by step through the processes needed to apply each of these key skills.  They even include sample forms and/or checklists.

Available Globally 

To meet the demands of our global users, the following titles in the “Manager’s Toolkit“ are now available:

  •  “Meetings That Work 
  • Delegating for Results“,
  • Coaching Skills for Managers and Supervisors
  • Project Management for Managers and Supervisors
  • Time Management for Managers and Supervisors
  • The Leadership Framework

Both U.S. and International users can purchase them from Amazon.

For information on these Kindle versions either click the applicable link below, or visit your applicable Amazon website and input the appropriate title in the search criteria.

For “Meetings That Work” click here

For “Delegating For Results” click here

For “Coaching Skills for Managers and Supervisors” click here

For “Project Management for Managers and Supervisors” click here

For “Time Management for Managers and Supervisors” click here.

For “The Leadership Framework” click here.

To help you understand what you’ll learn in these handbooks, here’s a list of some of the major skills that they cover.

Designing and Running Better Meetings

Meetings are a vital part of a Managers or Supervisors day.  Yet, many seem to fail.  In fact, a major survey revealed that 70% of employees feel the meetings they attend are a waste of time.  Consequently it’s important that as a Manager or Supervisor understand:

  • What makes meetings succeed, and why many fail.
  • The crucial roles that need to be filled in each meeting.
  • How to use 8 basic steps to design an Effective Meeting.
  • How to use some basic tips for Running an Effective Meeting.
  • How to deal with common problems that can derail a meeting such as:

–    Stares and Silence

–    Negative Remarks

–    Separate Agendas

–    One person trying to dominate the discussion

Holding Effective Team Discussions

Look at the types of discussions that Managers and Supervisors hold with their teams and you’ll find they often fall into 5 areas.  Consequently, Managers and Supervisors need to be able to effectively hold discussions with their teams to:

  • Brainstorm ideas
  • Solve Problems
  • Make Decisions
  • Plan Tasks
  • Set Goals

Delegating Work Successfully

Not only do Managers and Supervisors have to manage larger staffs, they’re also expected to make sure that their staffs are more and more productive.  This means of course that the Managers and Supervisors are skilled at the art of delegating work.  Skills in this area include:

  • Identifying what tasks to delegate.
  • Identifying the right people to delegate to.
  • Identifying the level of delegation that the Manager is comfortable with.
  • Determining what the person doing the task needs, so they can deliver the results the Manager/Supervisor expects.

  • Conducting the needed follow-up to stay on top of the person’s progress.

Coaching Employees

One of the implications of managing larger staffs is that individual staff members are going to need to be increasingly self managed.  Consequently, it’s vital that Managers and Supervisors know how to provide each staff member with effective coaching to help them be as productive as possible.  To coach effectively, a Manager/Supervisor needs to be able to:

  • Establish the groundwork to have an effective coaching relationship with their employees.

  • Determine expected performance levels for their employees’ major tasks and responsibilities.

  • Provide their employees with the needed training.

  • Analyze their employees’ current level of performance against expected levels, and identify areas needing improvement.

  • Hold an effective coaching discussion to provide employees with feedback on how they are doing, and develop plans for making needed improvements.

Project Management

As part of their work, Supervisors and Managers are often asked to manage or participate on a project in addition to their regular duties. Yet, because they are non routine events, successfully managing projects require different skills than Supervisors and Managers use in their day-to-day work. These skills include the ability to:

  • Define the project’s scope, objectives, deliverables, critical success factors, resource needs, and collaboration requirements.

  • Break the work down into its major work blocks and tasks.
  • Develop an easy to use project schedule.
  • Monitor the project’s status and what to do if it’s off course.

These basic skills are critical regardless of how the project is managed–whether using project management software or tools the Supervisor or Manager develops themselves. They focus on the critical steps before entering data into project management tools.

Time Management

Of course to be able to apply any of these skills and meet the heavy demands being placed on them, Managers and Supervisors need to become good managers of their time.  To do so, they need to become adept at:

  • Analyzing their job and identifying what to focus on to achieve both what’s expected and their own personal goals.

  • Developing an ideal picture of how to allocate their time between their various activities.

  • Analyzing how they’re currently spending their time and identifying the gaps from their ideal picture.

  • Developing weekly and daily schedules so they focus their time on the activities needed to achieve their goals.

  • Dealing with time management challenges such as unexpected interruptions, non critical phone calls, high volumes of e-mail, and unproductive meetings.

Leading Effectively

To lead effectively, it’s important that Mangers and Supervisors understand and use key leadership skills so they can focus their attention on doing the things necessary to succeed, and keep from overlooking some of the common reasons for failure.

Leadership efforts that succeed usually contain 8 key elements.  These are:

  • Being proactive and willing to act.
  • Setting and communicating a clear vision and direction.
  • Establishing and maintaining credibility with the people you’re trying to lead.
  • Getting commitment.
  • Setting the example.
  • Empowering others to do what needs to be done.
  • Confronting and overcoming barriers and obstacles.
  • Managing accomplishment of day-to-day efforts.

 

The Mobile Manager: Coaching Skills for Managers and Supervisors Now Available On Kindle

Add “COACHING SKILLS FOR MANAGERS AND SUPERVISORS TO YOUR MOBILE MANAGER’S TOOLKIT. How to order Kindle version of “COACHING SKILLS FOR MANAGERS AND SUPERVISORS”.

To meet the demands of our Mobile users, “COACHING SKILLS FOR MANAGERS AND SUPERVISORS is now available for Kindle.

Because it’s on Kindle, you can store it either on your Kindle or Kindle app on your iPad, iPhone, Android, Windows Phone or other appropriate tablet and have it readily accessible whenever you need to coach an employee.

This post shows you how to order via Amazon so you can start learning and putting these skills to work right away.

Note: Available to both U.S. and Global users eligible to purchase from Amazon.

Click Here to View U.S. Sample Now. See Links Below to Order Global Versions.

ABOUT “COACHING SKILLS”
One of the most important tasks for Managers and Supervisors is coaching their employees. Good Coaching:

  • Helps employees understand what they should be doing and how.

  • Provides employees with important information on whether they are performing up to expectation and if not, how far off the mark they are.

  • Helps employees develop and enhance new skills needed for future positions.

Yet as important as it is, for many Managers and Supervisors, it’s also one of the most dreaded.  Managers and Supervisors often worry that their employees will react negatively to a coaching discussion.  Without the proper ground work employees may feel caught off guard, and indeed react negatively to what they consider as unwarranted criticism.

Because effective coaching is so important, KAW Consulting developed “Coaching Skills for Managers and Supervisors”, an electronic handbook that helps you learn the skills you’ll need to become an effective coach.  Written in a clear, easy to use format you’ll learn how to:

  • Establish the groundwork to have an effective coaching relationship with your employees.
  • Determine expected performance levels for your employees’ major tasks and responsibilities.
  • Provide your employees with the needed training.
  • Analyze your employees’ current level of performance against expected levels, and identify areas needing improvement.

  • Hold an effective coaching discussion to provide employees with feedback on how they are doing, and develop plans for making needed improvements.

Designed specifically for e-book users, this version of “COACHING SKILLS FOR MANAGERS AND SUPERVISORS” is something you’ll want to keep on hand to refer to whenever you need to coach an employee.

HOW TO ORDER KINDLE VERSION
To view information on and purchase the Kindle Version of “Coaching Skills for Managers and Supervisors” either click the applicable link below, or visit your applicable Amazon website and input “Coaching Skills for Managers and Supervisors” in the search criteria.

Amazon U.S. click here.

Amazon.co.uk click here.

Amazon.de click here

Amazon.fr click here

Amazon.es click here

Amazon.it click here

Amazon.co.jp click here

Amazon.com.br click here

Amazon.ca click here

Amazon.in click here

Amazon.au click here

 

Coaching Skills for Managers and Supervisors – Part 3: The 7 Key Skills Needed for Effective Coaching

One of the most important tasks for Managers and Supervisors is coaching their employees. Part 3 on how to learn the skills you need to be an effective coach.

Note: Click Here to see a Sample  Kindle Version.  U.S. users can order directly.  Global users should  either click here, or visit your applicable Amazon website and input “Coaching Skills for Managers and Supervisors” in the search criteria.

 

My previous 2 posts on Coaching Skills for Managers and Supervisors,  Part 1 and Part 2,  covered the difference between successful and unsuccessful coaching efforts, and the basic process needed to coach employees effectively.  In this post I’ll discuss the key skills you need to develop to become an effective coach.

So What is Employee Coaching?

Employee coaching is the process of providing employees with the training they need on how to do their job, and feedback on their performance.  It involves:

  • Setting needed performance expectations.
  • Providing the necessary training.
  • Monitoring performance against expectation.
  • Providing feedback on results.
  • Providing support and encouragement.
  • Helping employees determine how to make needed adjustments so they do things right.
  • Celebrating success.

The  Importance of Coaching

Good employee coaching has some real benefits.  It:

  • Helps employees understand what they should be doing and how.

  • Provides employees with important information on whether they are performing up to expectation and if not, how far off the mark they are.

  • Helps employees develop and enhance new skills needed for future positions.

Key Skills

Successful coaching involves using 7 key skills.  These are:

  • Communication Skills
    • Setting a tone for discussions that fosters open and honest communication.
    • Effective Listening
    • Asking effective questions that solicit needed information from the employee.
    • Clearly explaining your point of view in non-threatening terms.
  • Training
    • Determining employee’s needed level of training.
    • Demonstrating how to do important tasks/procedures.
    • Observing employee practice or use what they’ve learned and assessing whether they are doing it properly, and if not providing additional instruction on how to do it right.

  • Setting Performance Standards and Measures
    • Determining acceptable levels of performance for employee’s tasks and responsibilities.
    • Developing applicable performance measures.
  • Performance Analysis
    • Determining if employee is performing as needed, and if not, the extent of performance gaps.

    • Formulating potential solutions (additional training, behavior change, etc.)
  • Feedback
    • Providing employee with objective information on their performance.
    • Delivering feedback in a non-threatening way so employee can absorb the information and benefit from it rather than react defensively.

  • Joint Problem Solving and Action Planning
    • Engaging the employee in determining needed corrective actions on their part to fill performance gaps.

  • Follow-up
    • Following-up on agreed to action plans to ensure that employee is making needed corrections and following through on agreed upon commitments.

So How Do I Learn These Skills?

To help you learn how to coach effectively, KAW Consulting developed  “Coaching Skills for Managers and Supervisors” an electronic handbook that walks you step by step through the process of how to coach your employees effectively.

Written in clear, easy to understand language, you’ll learn how to:

  • Establish the groundwork to have an effective coaching relationship with your employees.

  • Determine expected performance levels for your employees’ major tasks and responsibilities.

  • Provide your employees with the needed training.

  • Analyze your employees’ current level of performance against expected levels, and identify areas needing improvement.

  • Hold an effective coaching discussion to provide employees with feedback on how they are doing, and develop plans for making needed improvements.

We’ve even included sample forms you can use to identify how you want to define expected levels of performance, develop training plans, analyze how well your employees are performing, and plan an effective coaching discussion.

Available in both Kindle and PDF

To meet the demands of our global users, “Coaching Skills for Managers and Supervisors” is now available in both Kindle and PDF versions.  U.S. purchasers can purchase both. International users eligible to purchase from Amazon can purchase the Kindle Version.  Both versions allow you to have it accessible each time you need to coach an employee.

KINDLE Version

Click Here to see a Sample  Kindle Version.  U.S. users can order directly.  Global users should  either click here, or visit your applicable Amazon website and input “Coaching Skills for Managers and Supervisors” in the search criteria.

PDF Version

For U.S. users, the PDF version allows you to store “Coaching Skills for Managers and Supervisors” on your computer so you have it accessible each time you need to coach an employee. It includes hyperlinks so you can jump right to the page or section you need without having to spend time scrolling through unneeded pages. If you want hard copy you can print what you need.

You can purchase single copies or share with additional users by purchasing additional licenses. This makes it easy for organizations to increase the productivity of their staffs.

You can buy single copies for the low price of $21.95.

Sharing with additional users is also easy–just purchase additional licenses at $19.95 per user.

To view a sample and instructions on how to purchase the PDF version online click here.

Note: PDF Version available to only U.S. customers at this time.

Coaching Skills for Managers and Supervisors – Part 2: The 4 Phases of Effective Coaching

One of the most important tasks for Managers and Supervisors is coaching their employees. Part 2 on how to learn the skills you need to be an effective coach.

Note: To See a Sample Kindle Version Click Here.  U.S. users can order directly.  Global users should  either click here, or visit your applicable Amazon website and input “Coaching Skills for Managers and Supervisors” in the search criteria.

As mentioned in Coaching Skills for Managers and Supervisors – Part 1, good employee coaching has some real benefits.  It:

  • Helps employees understand what they should be doing and how.

  • Provides employees with important information on whether they are performing up to expectation and if not, how far off the mark they are.

  • Helps employees develop and enhance new skills needed for future positions.

So What is Employee Coaching?

Employee coaching is the process of providing employees with the training they need on how to do their job, and feedback on their performance.  It involves:

  • Setting needed performance expectations.
  • Providing the necessary training.
  • Monitoring performance against expectation.
  • Providing feedback on results.
  • Providing support and encouragement.
  • Helping employees determine how to make needed adjustments so they do things right.
  • Celebrating success.

Basic Process

Employee coaching involves 4 key phases.  These are:

  • Phase 1: Establish Performance Expectations
    • Determine expected performance for major tasks and responsibilities.
    • Develop applicable performance measures.
  • Phase 2:  Provide the Needed Training
    • Determine needed knowledge and skills.
    • Assess current level of proficiency.
    • Design and conduct needed training.
    • Observe and assess use of learned skills; retrain as needed.
  • Phase 3: Analyze Performance
    • Identify performance gaps and type of gap.
    • Identify reasons for gaps.
    • Identify potential solutions.
  • Phase 4: Discuss Performance
    • Provide employee with feedback on their performance.
    • Determine employee’s awareness of performance or problems and the impact of it.
    • Engage in joint problem solving on potential needed corrections.
    • Develop a joint action plan.
    • Monitor implementation of action plan.

So How Do I Learn These Skills?

To help you learn how to coach effectively, KAW Consulting developed  “Coaching Skills for Managers and Supervisors” an electronic handbook that walks you step by step through the process of how to coach your employees effectively.

Written in clear, easy to understand language, you’ll learn how to:

  • Establish the groundwork to have an effective coaching relationship with your employees.

  • Determine expected performance levels for your employees’ major tasks and responsibilities.

  • Provide your employees with the needed training.

  • Analyze your employees’ current level of performance against expected levels, and identify areas needing improvement.

  • Hold an effective coaching discussion to provide employees with feedback on how they are doing, and develop plans for making needed improvements.

We’ve even included sample forms you can use to identify how you want to define expected levels of performance, develop training plans, analyze how well your employees are performing, and plan an effective coaching discussion.

Available in both Kindle and PDF

To meet the demands of our global users, “Coaching Skills for Managers and Supervisors” is now available in both Kindle and PDF versions.  U.S. purchasers can purchase both. International users eligible to purchase from Amazon can purchase the Kindle Version.  Both versions allow you to have it accessible each time you need to coach an employee.

KINDLE Version

Click Here to see a Sample  Kindle Version.  U.S. users can order directly.  Global users should  either click here, or visit your applicable Amazon website and input “Coaching Skills for Managers and Supervisors” in the search criteria.

PDF Version

For U.S. users, the PDF version allows you to store “Coaching Skills for Managers and Supervisors” on your computer so you have it accessible each time you need to coach an employee. It includes hyperlinks so you can jump right to the page or section you need without having to spend time scrolling through unneeded pages. If you want hard copy you can print what you need.

You can purchase single copies or share with additional users by purchasing additional licenses. This makes it easy for organizations to increase the productivity of their staffs.

You can buy single copies for the low price of $21.95.

Sharing with additional users is also easy–just purchase additional licenses at $19.95 per user.

To view a sample and instructions on how to purchase the PDF version online click here.

Note: PDF Version available to only U.S. customers at this time.

Coaching Skills for Managers and Supervisors Now Available On Kindle

How to order Kindle version of “COACHING SKILLS FOR MANAGERS AND SUPERVISORS”.

To meet the demands of our global users, “COACHING SKILLS FOR MANAGERS AND SUPERVISORS is now available for Kindle.  This post shows you how to order via Amazon so you can start learning and putting these skills to work right away.

ABOUT “COACHING SKILLS”
One of the most important tasks for Managers and Supervisors is coaching their employees. Good Coaching:

  • Helps employees understand what they should be doing and how.

  • Provides employees with important information on whether they are performing up to expectation and if not, how far off the mark they are.

  • Helps employees develop and enhance new skills needed for future positions.

Yet as important as it is, for many Managers and Supervisors, it’s also one of the most dreaded.  Managers and Supervisors often worry that their employees will react negatively to a coaching discussion.  Without the proper ground work employees may feel caught off guard, and indeed react negatively to what they consider as unwarranted criticism.

Because effective coaching is so important, KAW Consulting developed “Coaching Skills for Managers and Supervisors”, an electronic handbook that helps you learn the skills you’ll need to become an effective coach.  Written in a clear, easy to use format you’ll learn how to:

  • Establish the groundwork to have an effective coaching relationship with your employees.
  • Determine expected performance levels for your employees’ major tasks and responsibilities.
  • Provide your employees with the needed training.
  • Analyze your employees’ current level of performance against expected levels, and identify areas needing improvement.

  • Hold an effective coaching discussion to provide employees with feedback on how they are doing, and develop plans for making needed improvements.

Designed specifically for e-book users, this version of “COACHING SKILLS FOR MANAGERS AND SUPERVISORS” is something you’ll want to keep on hand to refer to whenever you need to coach an employee.

HOW TO ORDER KINDLE VERSION
To view information on and purchase the Kindle Version of “Coaching Skills for Managers and Supervisors” either click the applicable link below, or visit your applicable Amazon website and input “Coaching Skills for Managers and Supervisors” in the search criteria.

Amazon U.S. click here.

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