As a Manager or Supervisor in today’s rapidly changing business environment, you face a host of overwhelming challenges, such as managing larger staffs, managing change, leading projects and facing increased demands on your time from both above and below. To survive and thrive in this type of climate, it’s vital you master the vital day-to-day skills that have proven timeless in their importance. Among the most important are:
- Designing and Running Better Meetings
- Holding Effective Team Discussions
- Delegating Work Successfully
- Managing Projects and Participating on Project Teams
- Time Management
- Coaching Employees
- Using Basic Leadership Skills
How to Use Your Kindle, iPad, iPhone or Tablet to help meet these challenges.
To help Managers and Supervisors learn and use these vital skills, KAW Consulting developed the “Manager’s Toolkit” set of electronic handbooks for Kindle that guide Managers and Supervisors step by step through each of the processes used in these basic skill areas. They both teach you the basics, and then serve as an important day-to-day reference.
Because they’re on Kindle, you can store them either on your Kindle or Kindle app on your iPad, iPhone, Android or other appropriate tablet and have them readily accessible every time you need them. This makes them incredibly powerful tools you can refer to whenever you need to design a meeting, delegate a task, coach an employee, manage a project, or decide how best to manage your time.
Unlike most books on key skill areas, that are too complicated and hard to understand, the “Manager’s Toolkit” handbooks are exactly the opposite. They’re written in easy to understand language that walks you step by step through the processes needed to apply each of these key skills. They even include sample forms and/or checklists.
To meet the demands of our global users, the following titles in the “Manager’s Toolkit“ are now available:
- “Meetings That Work“
- “Delegating for Results“,
- “Coaching Skills for Managers and Supervisors“
- “Project Management for Managers and Supervisors“
- “Time Management for Managers and Supervisors“
- “The Leadership Framework“
Both U.S. and International users can purchase them from Amazon.
For information on these Kindle versions either click the applicable link below, or visit your applicable Amazon website and input the appropriate title in the search criteria.
For “Meetings That Work” click here
For “Delegating For Results” click here
For “Coaching Skills for Managers and Supervisors” click here
For “Project Management for Managers and Supervisors” click here
For “Time Management for Managers and Supervisors” click here.
For “The Leadership Framework” click here.
To help you understand what you’ll learn in these handbooks, here’s a list of some of the major skills that they cover.
Designing and Running Better Meetings
Meetings are a vital part of a Managers or Supervisors day. Yet, many seem to fail. In fact, a major survey revealed that 70% of employees feel the meetings they attend are a waste of time. Consequently it’s important that as a Manager or Supervisor understand:
- What makes meetings succeed, and why many fail.
- The crucial roles that need to be filled in each meeting.
- How to use 8 basic steps to design an Effective Meeting.
- How to use some basic tips for Running an Effective Meeting.
- How to deal with common problems that can derail a meeting such as:
– Stares and Silence
– Negative Remarks
– Separate Agendas
– One person trying to dominate the discussion
Holding Effective Team Discussions
Look at the types of discussions that Managers and Supervisors hold with their teams and you’ll find they often fall into 5 areas. Consequently, Managers and Supervisors need to be able to effectively hold discussions with their teams to:
- Brainstorm ideas
- Solve Problems
- Make Decisions
- Plan Tasks
- Set Goals
Delegating Work Successfully
Not only do Managers and Supervisors have to manage larger staffs, they’re also expected to make sure that their staffs are more and more productive. This means of course that the Managers and Supervisors are skilled at the art of delegating work. Skills in this area include:
- Identifying what tasks to delegate.
- Identifying the right people to delegate to.
- Identifying the level of delegation that the Manager is comfortable with.
Determining what the person doing the task needs, so they can deliver the results the Manager/Supervisor expects.
- Conducting the needed follow-up to stay on top of the person’s progress.
One of the implications of managing larger staffs is that individual staff members are going to need to be increasingly self managed. Consequently, it’s vital that Managers and Supervisors know how to provide each staff member with effective coaching to help them be as productive as possible. To coach effectively, a Manager/Supervisor needs to be able to:
Establish the groundwork to have an effective coaching relationship with their employees.
Determine expected performance levels for their employees’ major tasks and responsibilities.
Provide their employees with the needed training.
Analyze their employees’ current level of performance against expected levels, and identify areas needing improvement.
Hold an effective coaching discussion to provide employees with feedback on how they are doing, and develop plans for making needed improvements.
As part of their work, Supervisors and Managers are often asked to manage or participate on a project in addition to their regular duties. Yet, because they are non routine events, successfully managing projects require different skills than Supervisors and Managers use in their day-to-day work. These skills include the ability to:
Define the project’s scope, objectives, deliverables, critical success factors, resource needs, and collaboration requirements.
- Break the work down into its major work blocks and tasks.
- Develop an easy to use project schedule.
- Monitor the project’s status and what to do if it’s off course.
These basic skills are critical regardless of how the project is managed–whether using project management software or tools the Supervisor or Manager develops themselves. They focus on the critical steps before entering data into project management tools.
Of course to be able to apply any of these skills and meet the heavy demands being placed on them, Managers and Supervisors need to become good managers of their time. To do so, they need to become adept at:
Analyzing their job and identifying what to focus on to achieve both what’s expected and their own personal goals.
Developing an ideal picture of how to allocate their time between their various activities.
Analyzing how they’re currently spending their time and identifying the gaps from their ideal picture.
Developing weekly and daily schedules so they focus their time on the activities needed to achieve their goals.
Dealing with time management challenges such as unexpected interruptions, non critical phone calls, high volumes of e-mail, and unproductive meetings.
To lead effectively, it’s important that Mangers and Supervisors understand and use key leadership skills so they can focus their attention on doing the things necessary to succeed, and keep from overlooking some of the common reasons for failure.
Leadership efforts that succeed usually contain 8 key elements. These are:
- Being proactive and willing to act.
- Setting and communicating a clear vision and direction.
- Establishing and maintaining credibility with the people you’re trying to lead.
- Getting commitment.
- Setting the example.
- Empowering others to do what needs to be done.
- Confronting and overcoming barriers and obstacles.
- Managing accomplishment of day-to-day efforts.